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Terms of Service

Last updated: May 19, 2026

These Terms of Service (“Terms”) govern your use of IdeaTwister, a hosted AI idea pivot service available at ideatwister.com on a pay-per-run basis. By placing an order or using a run, you agree to these Terms. If you do not agree, do not place an order.

1. The service

IdeaTwister is a hosted web service. You submit an idea through ideatwister.com/twist, choose a tier (Quick Twist, Full Twist, or Deep Twist), pay for that run, and we run the engine on our infrastructure. The output is an interactive dashboard delivered by email and accessible at a unique URL.

The engine is powered by large language models from one or more AI providers. We cover the AI provider costs out of the run price. You do not need to bring your own API key.

2. Pricing and payment

Each run is priced per tier (Quick Twist, Full Twist, Deep Twist). Current prices for your country are shown on the pricing page. Prices are displayed in USD for buyers outside India and in INR for buyers in India, and exclude local taxes unless explicitly noted at checkout.

Payment processing depends on your country:

  • USD orders (outside India) are processed by LemonSqueezy as the merchant of record. LemonSqueezy collects and remits applicable sales tax or VAT at checkout.
  • INR orders (India) are processed by Razorpay as the payment gateway, with IdeaTwister as the seller of record. Applicable GST is charged and remitted by IdeaTwister.

We may update tier pricing at any time, including in response to changes in the cost of underlying LLM models. Price changes will only apply to new runs purchased after the change, and existing runs will not be affected.

3. Failed runs and refunds

If a run does not finish and deliver a dashboard, the order is refunded automatically through the original payment processor (LemonSqueezy for USD orders, Razorpay for INR orders). Refunds usually clear within a few business days, depending on your bank. Completed runs that delivered a dashboard are not eligible for a refund, because the value has been delivered.

Full details are on the refund policy page.

4. Acceptable use

By submitting an idea, you agree not to:

  • Submit prompts that violate the acceptable use policy of our AI provider.
  • Submit content that is illegal in your jurisdiction.
  • Attempt to abuse, reverse engineer, or interfere with the service or infrastructure.
  • Resell, redistribute, or repackage our service as your own.
  • Use the service to generate content intended to defraud, harass, or harm specific individuals.

We reserve the right to reject prompts and to suspend access for accounts found to be in violation of these Terms.

5. Output ownership

The angles, pivots, scoring, and dashboards that the engine produces for your idea belong to you. You may use them for any lawful purpose, including commercial use, in your own products, pitches, or businesses.

The IdeaTwister name, brand, agent prompt scaffolding, scoring methodology, and engine code are our intellectual property and are not transferred with the run output. You may not resell or repackage the service itself.

6. Data processing

Your idea prompt is processed on our infrastructure and is sent to our AI provider as part of the run. We do not sell or share idea data. Our AI provider is configured for zero data retention on the prompts we send, so your prompts are not used to train third-party models.

Run metadata is stored in our hosted database. Dashboard output is stored in our cloud storage. The dashboard URL is unguessable and read-only. You decide who sees it by deciding who you share the link with. See the privacy policy for full retention details.

7. No guarantees on output quality

IdeaTwister is powered by large language models. Output is non-deterministic by nature. Quality, depth, and ranking vary across runs even with identical inputs. We do not guarantee that any specific pivot will turn out to be a viable business, and we are not liable for business decisions made based on the output.

The output is best treated as a structured brainstorming aid, not a substitute for independent due diligence.

8. Service availability

We aim to keep IdeaTwister available continuously. We do not guarantee uninterrupted service. Scheduled maintenance, infrastructure failures, or AI provider outages may cause delays or temporary unavailability. Failed runs are refunded automatically as described above.

9. Limitation of liability

To the maximum extent permitted by law, our liability to you for any claim arising from your use of IdeaTwister is limited to the amount you paid us for the specific run that gave rise to the claim. We are not liable for any indirect, incidental, consequential, or punitive damages.

10. Changes to these Terms

We may update these Terms over time. Material changes will be reflected in the “Last updated” date at the top of this page. Continued use of the service after a change means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of England and Wales, unless prohibited by your local consumer law.

12. Contact

Questions about these Terms? Email hello@ideatwister.com.