What happens if a run fails or I am not happy with it?
If a run hits a system error and the workspace cannot be built, you are refunded automatically. Completed runs that delivered a workspace are not refundable, because you have received the core value, but a failed run never costs you anything.
Full policy: ideatwister.com/legal/refund.
Related questions
- Does IdeaTwister have a money-back guarantee?Failed runs are refunded automatically. Completed runs that delivered a workspace are not refundable, because you have received the core value. Full details are on the refund policy page.
- Do I get a refund if an IdeaTwister run fails?Yes. If a run hits a system timeout or interruption and the workspace cannot be built, the order is refunded automatically. You only pay for a completed workspace.
- Is there a free trial or free version of IdeaTwister?No. There is no free trial or free tier. Starter ($29) is the cheapest way to try the engine on your own idea. If a run fails before delivering a workspace, it is refunded automatically.
- Is my idea kept private on IdeaTwister?Yes. Your input is processed on our own infrastructure, and we do not sell or share your idea. The workspace link is unguessable and read-only, so only the people you send it to can see your results.